Effective Date: September 23rd, 2025
Last Updated: September 23rd, 2025
Apex Bass Ltd. (“Apex Bass”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our events, website, ticketing platforms, merchandise sales, and sign-up forms
We may collect:
● Contact details: name, email, phone number, city, postal code.
● Promoter/volunteer info: social media handles, experience, availability, payout preferences.
● Ticketing info: payment details (processed through third parties like Eventbrite or Showpass), ticket type purchased, attendance records.
● Merchandise sales: shipping address, billing address, payment information.
● Marketing info: email newsletter sign-ups, social media contest entries, survey responses.
● Photography/media: images and videos captured at events that may include attendees.
● Employment/contractor info (if applicable): payout details, CRA-required information (e.g., SIN, T4A information) if payments exceed thresholds.
● Website data: cookies, analytics, IP addresses, and device/browser data.
● Directly from you (forms, ticket purchases, merchandise checkouts, emails).
● Through third-party services (Eventbrite, Showpass, MailerLite, PayPal, e-Transfer, Square, GoDaddy/Squarespace).
● Automatically via our website (cookies, analytics).
● At events, through photography, videography, or on-site activations.
We use your information to:
● Process ticket sales, merchandise orders, and event entry.
● Communicate updates about events, schedules, or opportunities.
● Provide promoter/volunteer incentives.
● Manage staff and contractor payments in compliance with CRA requirements.
● Improve events, marketing campaigns, and website experience.
● Ensure health, safety, and security of events (e.g., incident reporting).
● Produce and share event photography and video content for promotional use.
We do not sell your personal information. We may share data with:
● Service providers: ticketing platforms, payment processors, email services, shipping providers.
● Venues, security, or emergency services when necessary for safety.
● Harm reduction or medical partners (e.g., Karmik) if you access their services at events — health data is collected/managed by them, not Apex Bass.
● Sponsors/partners only when you explicitly opt in (e.g., co-branded contests).
● Regulatory bodies if required by law.
● By attending an Apex Bass event, you consent to photography and video recording.
● Media may be used for promotional, archival, or artistic purposes across Apex Bass platforms (social media, website, ads).
● If you wish to avoid being featured, you may contact us before or after the event to request removal where possible.
● Data is stored securely in password-protected systems (e.g., Google Workspace, Eventbrite, MailerLite).
● Access is restricted to Apex Bass staff who require it for their role.
● Sensitive information (like SIN or banking info for contractors) is stored securely and only collected when legally required.
● We retain personal data only as long as necessary for the purpose it was collected, then securely delete it.
Under BC’s Personal Information Protection Act (PIPA), you have the right to:
● Access the personal information we hold about you.
● Request corrections if your information is inaccurate.
● Withdraw consent to receive marketing at any time (unsubscribe links included in emails).
● Request deletion of your personal data, subject to legal/contractual restrictions (e.g., CRA tax reporting obligations).
Requests can be made to info@apexbassedm.com
8. Cookies & Tracking
● We may use cookies, pixels, and analytics tools (e.g., Google Analytics) to improve our website and ads.
● You can control or disable cookies through your browser.
We may update this policy to reflect new practices, services, or legal requirements. Updates will be posted on our website with a revised “Last Updated” date.
For privacy inquiries, contact us at: Apex Bass Ltd. Email: info@apexbassedm.com
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.